In the 15 years that I've worked at my local public library, I've learned that we librarians do plenty of things for our patrons that aren't in our job descriptions. After a patron asked me to change her flat tire, and another wanted to check out our pencil sharpener, I logged onto my favorite librarian hangout on Face Book and asked: What's the oddest thing a patron has ever asked you to do?
The first response?
Someone just asked me for a good book to read on the toilet.
Quickly followed by:
A patron who was on his way to the casino wanted to rub my red hair for good luck.
Last week a woman came in asking for my help to get the witches and demons to stop pinching her.
A patron once asked me to sit on his lap. (I laughed at him.)
Unusual Patron Requests proved to be a hot topic. Within a day, I had over 100 responses, as librarians shared stories about that special patron who:
Asked if she could leave her kids at the circ desk with me while she ran errands.
Wanted me to find books to prove that he was Julius Caesar, reincarnated.
Asked me to tell the man sitting at the computer next to hers to stop controlling her computer with his thoughts.
Brought in a mounted wildebeest head and asked if we could store it in the archives for the summer.
I soon realized that Odd Patron Requests fell into categories. Some requests were from patrons who wanted to look their best -- with our help.
A woman once asked if she could trade pants with me because she was going on a job interview.
A man once asked me to use library tape to remove lint from his suit jacket.
I've been asked my opinion about which frame a patron should select for her new glasses.
One man asked if he could use our community meeting room to shave with an electric razor. (“Is the power out at your house?” I asked. “Nope,” he said. No further explanation.)
After asking me a reference question, one patron pulled a toothbrush from her fanny pack and went to town on her teeth as I spoke. And when that was done, she brought out the dental floss.
Some requests were car-related:
People have been known to come to the reference desk and ask if we have jumper cables.
A patron once asked to borrow my boss's car.
One of our regulars asked me to drive her to a town two hours away so she could look at apartments.
There were numerous requests for Library Hanky Panky:
Last week, a patron asked me to have sex with him in the alley. I didn't.
A 50-year-old guy asked our Children's Librarian to join him in the rest room. No dice.
One patron asked me to meet him in the copy room. (Wink wink.) Sorry, no.
I once had a male patron in his 50s who wouldn't leave the reference desk until I told him he was naughty. (Handled by stating, deadpan, no eye contact, “Go on with your bad self, then.”)
Librarians have been asked to break the law:
A male patron once offered me $100 if I'd go into somebody's yard and steal a cactus.
A patron once offered me $50 to make her a fake passport.
One patron wanted me to tell her my son's social security number so she could use it to get more financial assistance. (I said no.)
Many unusual library questions are medical in nature:
One patron appeared in my office doorway holding a cotton swab and a petri dish and began by saying “You can totally say no to this….” (I did.)
Let's just say that if I wanted to diagnose Athlete's Foot, I'd have a MD, not a MLIS.
“Does this look infected?”
Some patrons want to take our innate helpfulness and eagerness to serve the library community to the next level:
One patron phoned and asked me to check out a list of books for her and drop them off at her house.
A patron once asked for my home phone number so she could phone me with reference questions when I wasn't at work.
Patrons have asked me to do their taxes, clean their homes, and perform at their children's birthday parties.
A patron once asked me if he could borrow $7,000.
A woman once asked me to go look for a dead body she was sure was buried by a lake, because the police wouldn't listen to her.
We are also called upon to Identify Things:
A patron once asked me to identify a dead bug she'd taped to a piece of notebook paper.
I was asked to ID the snake a patron had caught in a bucket.
“There's a brownish-grey fluffy animal under my porch. What is it?”
We've also been called upon to research a variety of interesting topics:
One patron wanted me to find a book to teach her dog German.
I've been asked to research how to avoid being cloned without your permission.
A patron once asked me to direct her to the books about Brazil written specifically for Unborn Children.
I once received a reference query from an inmate a nearby correctional facility for “books on how to levitate.”
Librarians are helpful by nature, which means that often we're just fine with going above and beyond our job descriptions to perform small acts of library kindness:
An elderly woman just asked me to tie her shoes for her. (I did. She was too old to bend down and reach them herself.)
A patron recently asked me to help her find the tune and lyrics to patriotic songs so she could sing them to her Marine boyfriend on their upcoming road trip to the state capital. (Sadly, this woman had a mental illness, and there was no boyfriend or road trip, but I treated the question as if there were.)
Despite the odd requests, we librarians remain undaunted. We continue to love library work. And of course, everyone loves a library story with a happy ending. For instance?
A divorced dad came to Story Hour, asked me out, then asked me to marry him!! I did!
(Roz Warren is the author of OUR BODIES, OUR SHELVES: A COLLECTION OF LIBRARY HUMOR.)
*I had no idea! There are so many things I need help with...
I love this, Roz! Nice work!
*
(Your book title is fabulous also!)
Re strange questions: A client at my first job at legal services called up one day and said she needed help. What was the problem? I asked. "I have squirrels in my attic." Bit my tongue to keep from saying "You sure do, lady."
*, Roz. I like how you have cataloged humor here. Some really funny stuff.
" No, I don't remember the title, but the cover was blue."
"There were numerous requests for Library Hanky Panky: "
**
Enjoyed.
*
Being in a library has always aroused me, especially in the stacks. I suspect this goes a tad beyond bibliophilia. *
You people keep inspiring me, in more ways than you can know.
Before there were surveillance cameras everywhere, sex in the stacks was pretty common 50 years ago.
Something about the fecundity of knowledge in the library that must inspire such acts.
I attended some great schools, but all the reference librarians were decades older than me.
At the Sibley Music Library at The Eastman School of Music the head librarian had memorized the stack list. What a resource: third floor, row 7, shelf 2, fifth column, sixth item in from the left.
Lap dances were not on the menu at the clubs or libraries I visited in the early sixties.
Love your litany of requests. *
I love the story about the woman who wanted help finding patriotic songs to sing to her boyfriend - how poignant and kindly told!
Loved this! ***
This alone is worth many stars:
I once had a male patron in his 50s who wouldn't leave the reference desk until I told him he was naughty. (Handled by stating, deadpan, no eye contact, “Go on with your bad self, then.”)
*
Your comments made my day. Thanks!
The life of a librarian seems so exciting! (and funny) *
For years I've attended librarian conferences as a publisher. I didn't know beforehand that librarians are crazy. Now I know why. Loved this. *
I like all of it, and I love the ending. *
Yeppers!*
John Riley I am happy to enlighten you.
The ring of truth! My personal favorite: "What kind of bug is this?" (Shoves a plastic bag with some kind of squashed insect at me.) Bizarre and funny and nicely paced/structured.
This story's great! I even believe it. What's with people? Leave an open door, and all sorts of stuff starts coming through, psychically speaking. ("Can you tell my why my daughter won't clean her room?")
I touched on this in my story extrapolated from my job working an 1-800 number, and, now, the title seems to take on more resonance than I'd originally thought:
"He's not letting me get a word in edgewise — using a long, slow drawl to convey even the most minute of informational details, prepositions, pauses in conversation — so I'm just letting the clock run out before I deliver the inevitable."
http://fictionaut.com/stories/crabby-mcgrouchpants/keeping-the-world-at-bay-card-12-the-hanged-man--2
library work sooooo cooooooooooool!
Wonderful!